We partner with global merchants and wholesalers in order to provide you with the best prices and the most interesting products. This means that your order is shipped from global areas such as Asia, Southeast Asia and Europe etc. via our partnership with USPS.
Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way!
We do our best to ship as soon as possible and often you will receive your order much sooner.
However please note that we cannot guarantee delivery times and in the rare case of unforeseen issues with courier or logistics delivery may take up to 6 weeks.
If your order has not arrived within 8 weeks you will be eligible for a full refund.
If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.